The London Welsh Centre Limited Privacy Policy (“Policy”)

The London Welsh Centre Limited is committed to protecting and respecting your privacy in accordance with the EU General Data Protection Regulation 2018 (GDPR).

Please read the following carefully to understand our Policy regarding your Personal Data, how we will treat it and what rights you have.

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Who we are

The London Welsh Centre (“we”, “us” or “our”) is a cultural and community centre situated in the heart of London, which endeavours to promote Welsh culture and language in London, along with a range of other arts organisations, through hosting events and providing space for cultural and community activities.

We are a company registered in England and Wales (00204686) and our registered address is at 157-163 Grey’s Inn Road, London, WC1X 8UE.

The London Welsh Centre Trust is also a charity registered in England and Wales (232672).

We can be contacted via the details listed below.

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Personal Data

For this Privacy Policy, your Personal Data (“Data”) means any information about you which is personally identifiable, including your name, address, email address, telephone number, date of birth and/or other information from which you can be identified, which you (or a third party) may disclose to us.

We will only ever collect data that we need (including to assist us to improve our services or events).

If you are under 16 you must get your parent or guardian’s permission before you provide any personal data to us.

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What Data do we collect and why

We collect this data in connection with specific activities and / or to further our charitable aims, including membership applications and enquiries, donations, event registration, ticket purchases, information requests, newsletter requests, feedback etc.

You may give us this information when you communicate with us by phone, email, in-person including when attending an event, via our website or otherwise.

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How do we use your Data?

We collect information about you for the following reasons;

  • Administration purposes;
  • Provision of services or information;
  • Claim Gift Aid on your donations;
  • Provision of information about other events; and
  • Undertake research on the demographics, preferences and interests of our members, supporters and users to gain a better understanding and provide a better offering.

We will process your Data for legitimate organisational purposes.

It is important that we keep your data accurate and up to date and so we ask you to provide accurate information and inform us of any changes.

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Marketing

When we send you marketing information by email, we will include a link that will enable you to unsubscribe from receiving emails in the future.

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How long we keep hold of your Data

We will only keep your personal data for as long as we need to provide you with the information or services you have requested or to administer your relationship with us. We will not keep your data longer than we need to.

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Your rights in relation to the Data we hold

The GDPR gives you certain rights over your data and how we use it.

You have the right to request access to information about your personal data that we may hold and to have any inaccurate information we hold about you corrected and/or updated.

If you wish to exercise this right, you will need to send a Subject Access Request to us at the address below.

You have the right to ask us to stop using your data and for the data we hold about you to be deleted, e.g. where the data is no longer needed for the above purposes. In some circumstances, we may need to retain your data for legal reasons, in which case we will advise you of these requirements.

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Keeping your Data secure

Information is stored by us on computers located in the UK. We may also store information in paper files.

We will use all reasonable efforts to safeguard your Information.

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Third Parties

We may share information with our service providers and agents who assist us in providing our services. We will not transmit your Data to countries outside of the European Economic Area (EEA).

We may need to disclose your information if required to do so by law.

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Changes to this privacy policy

We may change this policy from time to time. This policy is effective from May 2018.

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Complaints

If you would like to make a complaint about how we process your personal data, please contact the person detailed below.

If you are not happy about how your complaint is dealt with, you have the right to submit a complaint with the UK Information Commissioner’s Office (“ICO”). Alternatively, you may submit a complaint directly to the ICO without first referring it to us.

Complaints can be submitted to the ICO through the ICO helpline by calling 0303 123 1113.  Further information about reporting concerns to the ICO is available at https://ico.org.uk/concerns/

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Contact details

Should you have any questions or comments about this policy please contact:

The Chief Executive Officer

The London Welsh Centre Limited

157-163 Gray’s Inn Road

London

WC1X 8UE

Email: administrator@londonwelsh.org